Decision Intelligence Platform – Last updated: 20 February 2026
- What these terms cover. These Terms of Use govern access to and use of the Decision Intelligence Platform (the “Platform”) provided by CLAPHMONT LTD (“Claphmont”, “we”, “us”) and made available through Microsoft AppSource / Microsoft Marketplace.
- Acceptance. By installing, accessing, or using the Platform, you confirm you are authorised to act on behalf of your organisation and agree to be bound by these Terms.
- Intended use. The Platform is provided for professional and business use only as a decision‑support tool; it does not make decisions, execute actions, or replace human judgement.
- Relationship to Microsoft. The Platform relies on Microsoft products and services (including Microsoft 365, Power Platform, SharePoint, Copilot Studio, and Microsoft‑governed AI services). Your use of Microsoft services is governed exclusively by Microsoft’s agreements and licensing terms.
- Licence. Claphmont grants a non‑exclusive, non‑transferable, non‑sublicensable, revocable, limited licence to use the Platform within your Microsoft tenant for internal business purposes. The Platform is licensed, not sold.
- Use restrictions. You must not resell, sublicense, distribute, reverse engineer, decompile, create derivative works of, or use the Platform in violation of applicable law.
- Customer data. All data and content processed through the Platform remain the property of the customer. Claphmont processes customer data solely to operate and support the Platform.
- Privacy. Personal data processing is governed by the Claphmont Privacy Statement. Customers act as data controllers; Claphmont acts as a data processor.
- Use of AI. Where AI features are used, they are governed by Microsoft services, generate assistive, informational outputs only, require human review, and do not train AI models on customer data outside the customer’s Microsoft tenant.
- Support. Support is provided on a best‑effort basis via the website contact form. The Platform does not include service‑level agreements (SLAs), guaranteed response times, or availability commitments.
- Availability. Claphmont may modify, suspend, or discontinue the Platform to maintain security, performance, or compliance.
- Intellectual property. All intellectual property rights in the Platform remain with Claphmont or its licensors; customer data is excluded from Claphmont IP claims.
- Disclaimers. The Platform is provided “as is” and “as available”, without warranties of any kind, to the maximum extent permitted by law.
- Limitation of liability. To the maximum extent permitted by law, Claphmont is not liable for indirect or consequential losses; total liability is limited to amounts paid for the Platform in the twelve months preceding the claim.
- Termination. Customers may stop using the Platform at any time; Claphmont may suspend or terminate access for material breach of these Terms.
- Changes. Claphmont may update these Terms from time to time; continued use constitutes acceptance of the updated Terms.
- Governing law. These Terms are governed by the laws of England and Wales.
- Contact. Questions regarding these Terms may be submitted via the website contact form, which serves as the primary communication channel.
